Privacy notice
FoundLah is a brand of FidzTech (Fidz Technologies SG Pte. Ltd., UEN 202300426H), 22 Sin Ming Lane, #06-76 Midview City, Singapore 573969. This notice explains what personal data we collect when you contact us, why, and how you can reach us about it. We follow Singapore’s Personal Data Protection Act 2012 (PDPA).
What we collect
This website has no forms, no cookies and no analytics. We collect personal data only when you contact us by email or WhatsApp, for example to ask for a snapshot. That can include:
- your name, role and the firm you work for;
- your email address and phone or WhatsApp number;
- what you tell us in your messages, such as your website, the areas you serve and rivals you’d like compared.
To prepare a snapshot, we also look at public information about your firm, such as its website, listings, Google Business Profile and AI answers. Our hosting and network provider may keep standard server logs, such as IP addresses and browser types, for security.
Why we use it
- To reply to your enquiry.
- To prepare and send your AI Visibility Snapshot.
- To provide and bill for any service you sign up for.
- To keep the records the law requires.
We don’t sell your personal data. We won’t send you marketing messages unless you agree, and you can opt out at any time.
Who we share it with
Only the service providers we need to run FoundLah, such as our email, messaging, file storage and hosting providers, and only for the purposes above. Some of them may store data outside Singapore; where they do, we take steps to make sure it is protected to a standard comparable to the PDPA. When we use AI tools to prepare a snapshot or content, we give them public information about your firm, not your personal contact details. We will also disclose data where the law requires it.
How long we keep it
We keep personal data only as long as we need it for the purposes above, or as long as the law requires, for example for accounting records. We review what we hold at least once a year and delete what we no longer need.
Your choices
You can ask to see or correct the personal data we hold about you, or withdraw your consent for us to use it. If you withdraw consent, we may no longer be able to provide a snapshot or service.
Contact us
For any question or request about your personal data, contact our Data Protection Officer at hello@foundlah.sg, or write to Fidz Technologies SG Pte. Ltd., 22 Sin Ming Lane, #06-76 Midview City, Singapore 573969. We aim to reply within 30 days.